News for 'Ground Handling and Customer Services'

Private carriers up in arms over ground handling

Private carriers up in arms over ground handling

Rediff.com28 Jul 2007

Though neither Hyderabad nor Bangalore have come out with their ground handling plans or charges yet, their space rental charges are indicative of what is to come.

Automation nudges banks towards leaner workforce

Automation nudges banks towards leaner workforce

Rediff.com28 Apr 2026

Major Indian banks, including Axis Bank, HDFC Bank, and RBL Bank, have reported a decline in employee headcount in FY26, attributing the reductions to significant investments in technology and automation yielding productivity gains across operations.

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Rediff.com20 Mar 2026

From 20 hours of non-stop celebrations to a 12-day wedding event in Ahmedabad featuring over 300 artistes, Devanshi Patel of Shreem Events tells us how she has handled challenging wedding demands.

The Samsung Galaxy Z Flip7 You Can't Buy

The Samsung Galaxy Z Flip7 You Can't Buy

Rediff.com5 Feb 2026

Samsung has revealed a bespoke Galaxy Z Flip7 Olympic Edition, crafted solely for competitors at the Milano Cortina 2026 Winter Olympics and Paralympic Winter Games.

Is AI Really Boosting India's Economy?

Is AI Really Boosting India's Economy?

Rediff.com12 Feb 2026

'The real risk is not that AI will fail to transform India's economy.'
'The risk is that it already is -- while our measurement systems continue to look the other way,' observes Nishant Sahdev, a theoretical physicist at the University of North Carolina.

Forced to Buy Home Loan Insurance? Know Your Rights

Forced to Buy Home Loan Insurance? Know Your Rights

Rediff.com4 Feb 2026

Ask rediffGURU Naveenn Kummar your insurance mutual fund and personal finance-related questions.

After Air India, Vistara announces VRS for permanent ground staff

After Air India, Vistara announces VRS for permanent ground staff

Rediff.com30 Jul 2024

Indian carrier Vistara on Monday announced voluntary retirement scheme (VRS) and voluntary separation scheme (VSS) for its permanent ground staff ahead of its merger with Air India, which had announced similar plans for its non-flying permanent staff two weeks ago.

DGCA Moves In As IndiGo Turbulence Continues

DGCA Moves In As IndiGo Turbulence Continues

Rediff.com11 Dec 2025

The DGCA has formed two specialised teams to internally monitor IndiGo's daily operations.

The Best Airlines And Airports in 2025

The Best Airlines And Airports in 2025

Rediff.com17 Nov 2025

Forbes Travel Guide's second annual Verified Air Travel Awards once again spotlight the aviation stars that turn every journey into something truly remarkable.

IndiGo Board Unsure If CEO Must Go

IndiGo Board Unsure If CEO Must Go

Rediff.com9 Dec 2025

'I don't think it is right to remove him over one lapse. The focus should be on restoring operations, not on removing a key management personnel.'

Govt holds safety review after Air India crash, flight disruptions

Govt holds safety review after Air India crash, flight disruptions

Rediff.com20 Jun 2025

The ministry also said it remains committed to full transparency relating to the ongoing investigation and will follow all mandated protocols and norms in the larger interest of the highest standards of passenger Safety and convenience.

This is How Traders Track Multibagger Stocks

This is How Traders Track Multibagger Stocks

Rediff.com9 Jul 2025

A multibagger stock multiplies its original investment several times, delivering returns of 100%, 200%, or even higher. The excitement of finding such wealth creators is undeniable, but the process of identifying them is far from simple. It requires a careful blend of research, patience, and the right set of tools.

All That You Wanted to Know about Tata Curvv

All That You Wanted to Know about Tata Curvv

Rediff.com9 Aug 2024

While the electric version will open for bookings starting August 12, the internal combustion engine (ICE) counterparts will make their debut after September 2, says Rajesh Karkera/Rediff.com.

Peeing incident: Air India reviews liquor policy; pilot, crew grounded

Peeing incident: Air India reviews liquor policy; pilot, crew grounded

Rediff.com7 Jan 2023

Tata Group-owned Air India CEO Campbell Wilson on Saturday apologised for a flyer urinating on a fellow female passenger on a flight from New York in November, and said four cabin crew and a pilot have been de-rostered and the airline is reviewing policy of serving alcohol on flights.

'Aionos will bridge silos within aviation, hospitality using AI'

'Aionos will bridge silos within aviation, hospitality using AI'

Rediff.com24 Apr 2024

Industries such as aviation and hospitality have many silos within them and Aionos, the joint venture between Interglobe Enterprises (IGE) and Assago Group, is an attempt to bridge them and boost efficiencies using artificial intelligence (AI) solutions, Rahul Bhatia told Business Standard on Tuesday. Bhatia, the Group Managing Director of IGE, serves as the majority shareholder in India's largest airline, IndiGo. Additionally, IGE operates 21 hotels under the Ibis brand and runs a logistics company called Movin.

Emails show Air India top brass aware of 'peeing' incident

Emails show Air India top brass aware of 'peeing' incident

Rediff.com21 Jan 2023

According to e-mails accessed by ANI, the Air India cabin crew supervisor had reportedly sent out emails on November 27 at around 1 pm to the head of the Inflight Service Department (IFSD), base operations in India, Lead HR head of IFSD, and head of the northern region of IFSD and of complaints (customer care), informing them about the incident.

Since 3 AM, Airline systems across airports working normally: Minister

Since 3 AM, Airline systems across airports working normally: Minister

Rediff.com20 Jul 2024

Airline systems across airports, which were impacted due to a global IT outage on Friday, have started working normally, and all issues are likely to be resolved by noon on Saturday, Civil Aviation Minister K Rammohan Naidu said. The ministry is constantly monitoring the operations at airports and airlines to ensure travel readjustments and refunds are taken care of, he added.

Air India offers VRS in first move to prune headcount

Air India offers VRS in first move to prune headcount

Rediff.com2 Jun 2022

Tata-owned Air India has launched a Voluntary Retirement Scheme (VRS) for its employees- in the airline's first drive to reduce headcount. The salt-to-steel conglomerate acquired the carrier last year. As of November 2019, the airline had 9,426 permanent employees.

Tatas bring in talent from group companies to revive Air India

Tatas bring in talent from group companies to revive Air India

Rediff.com16 Apr 2022

Due to the group's presence across multiple businesses, it is in a unique position in the aviation industry to bring the best of talents.

AI Express, AirAsia India move to unified reservation system

AI Express, AirAsia India move to unified reservation system

Rediff.com28 Mar 2023

Air India Express and AirAsia India have moved to a unified reservation system, whereby passengers can make bookings for both airlines through an integrated website. The move is part of the ongoing process of merging AirAsia India with Air India Express. The combined entity will focus on leisure-oriented and price-sensitive markets.

'Banking system has learnt lessons from 2008 crisis'

'Banking system has learnt lessons from 2008 crisis'

Rediff.com15 Mar 2024

'They have since only tried to improve systems. Also, with regulatory guidance from time to time, we are in a position to assess a situation and react in time.'

Passengers have gruelling time as Jet grounds more flights

Passengers have gruelling time as Jet grounds more flights

Rediff.com19 Mar 2019

While the airline is accommodating passengers on available flights, this is resulting in extending travel time and detour for customers.

Stranded in Russia for 2 days, Air India flyers finally reach US

Stranded in Russia for 2 days, Air India flyers finally reach US

Rediff.com8 Jun 2023

Flight AI173 from Delhi was diverted to Magadan in Russia on Tuesday owing to an engine glitch, the Tata Group-owned private carrier said in a statement.

Air India to Spend $400 Million On...

Air India to Spend $400 Million On...

Rediff.com12 Jun 2023

... changing seats and in-flight entertainment on its older aircraft.

The Woman Who Lost Everything

The Woman Who Lost Everything

Rediff.com13 Nov 2024

When the landslide hit, Sruthi's house was washed away, along with its inhabitants. She lost her entire family and some relatives. All she had left for a close confidante was her fiance Jenson. Days after the landslide and the loss of her family, Jenson died in a road accident that also left Sruthi with serious injuries. News of the accident and Sruthi's backdrop as the lone surviving member of a family wiped out in the July landslide, was picked up by the media, and people rushed to help.

SpiceJet in talks with overseas investors for fund infusion

SpiceJet in talks with overseas investors for fund infusion

Rediff.com20 May 2014

India's second largest budget carrier SpiceJet, which reported a record Rs 1,003 crore (Rs 10.03 billion) net loss last fiscal, may soon receive the much-needed capital infusion as talks with an overseas investor have reached "very advanced stages".

How FarmDidi Is Changing Lives

How FarmDidi Is Changing Lives

Rediff.com20 Sep 2024

Each bottle of pickle that leaves FarmDidi, headed to a consumer, has a little kahani behind it -- it's linked to the tale of a life, the life of a simple, striving village woman who created it, and that's what gives Manjari Sharma satisfaction and happiness.

HDFC Bank goes for first major rejig after merger

HDFC Bank goes for first major rejig after merger

Rediff.com4 Oct 2023

HDFC Bank has reshuffled the portfolios of its senior management team. This is the first major rejig after the amalgamation of HDFC Ltd on July 1. "The runway for our growth is large. This change is being done to bring in a very sharp focus on leveraging what we have built and for enhanced execution," said Sashidhar Jagdishan, managing director and chief executive of HDFC Bank, explaining the reason for this overhaul.

Rediff's Wave Rider Retires!

Rediff's Wave Rider Retires!

Rediff.com1 Nov 2024

We asked colleagues, present and past, to reflect on a man who has made such a difference to their lives and careers. Here it is then, a rich collection of memories that offer enchanting glimpses of the enigmatic Ajit Balakrishnan.

Benefits of ATM cassette-swaps

Benefits of ATM cassette-swaps

Rediff.com10 Apr 2023

The stage is set for the loading of cash into automated teller machines (ATMs) through the cassette-swap mode with an initial four-phased roll-out across 30 cities from June 1. The lockable cassette-swap will do away with the current practice of open-cash replenishment into ATMs. Cash-in-transit (CIT) firm personnel, tasked with loading cash into ATMs, will not have to touch it anymore. Cash-handling will be done by CITs at the cash centre, and the task of taking into account the amount of cash remaining from the last cassette-load will also be made simpler.

What if Vodafone Idea shuts shop?

What if Vodafone Idea shuts shop?

Rediff.com21 Aug 2021

Reliance Jio and Bharti Airtel have enough capacity to absorb over 113.9 million Vodafone Idea subscribers who are on 4G if Vodafone Idea has to shut operations.

'The agenda is 'insurance for all by 2047''

'The agenda is 'insurance for all by 2047''

Rediff.com31 Dec 2023

'If you want it to grow well and serve the true needs of the economy, it needs a lot of freedom and flexibility, which comes in terms of the reform objective set by the regulator.'

'Aviation ministry's role doesn't end with Air India'

'Aviation ministry's role doesn't end with Air India'

Rediff.com16 Feb 2022

'Government shouldn't be in the business of running airlines, instead it should develop the ecosystem of civil aviation.'

With Zepto Becoming First Unicorn of 2023, is Funding Winter About to Thaw?

With Zepto Becoming First Unicorn of 2023, is Funding Winter About to Thaw?

Rediff.com7 Sep 2023

Quick commerce startups hope to race towards better days. Can they crack the execution code?

Aviation Industry Vulnerable To Cyberattacks

Aviation Industry Vulnerable To Cyberattacks

Rediff.com9 Jun 2022

Aviation is a juicy target. It's a 24x7 industry, which cannot afford delays or loss of customer credibility.

'Cyber attackers are 10 steps ahead'

'Cyber attackers are 10 steps ahead'

Rediff.com4 Apr 2023

'Hacking of an ID or an account will have the same impact on a user in a city and one in a small town.' 'Security is like a railroad, you create it to last for every customer.'

'Cybercrime has surpassed drug trafficking'

'Cybercrime has surpassed drug trafficking'

Rediff.com22 Dec 2022

Financial institutions are 300 times more vulnerable to cyberattacks than any other industry.

'Even the RBI was caught by surprise and was totally unprepared to handle its fallout'

'Even the RBI was caught by surprise and was totally unprepared to handle its fallout'

Rediff.com8 Nov 2021

I kept insisting that Rs 100 notes were in short supply and there was an urgent need to augment the supply of 100 rupee notes while also rapidly bringing into circulation the proposed new Rs 500 notes. But this was easier said than done because all the note printing machines of the RBI were programmed for printing Rs 2,000 notes and required at least three weeks before the machines could print the new Rs 500 currency notes. The availability of currency paper posed another major bottleneck, and it had to be imported. It was decided to immediately start printing the Rs 500 notes. It was only when the supply of the new Rs 500 notes started improving and the process of change of cassettes at the ATMs gathered momentum that the situation began limping back to normal. A fascinating excerpt from former SBI chairman Rajnish Kumar's The Custodian of Trust: A Banker's Memoir, five years after demonetisation, November 8.

Restrictions on local carriers flying abroad set to ease

Restrictions on local carriers flying abroad set to ease

Rediff.com14 Jan 2014

Ajit Singh says will seek cabinet nod to scrap 5-year, 20 aircraft rule.

'Huge desire among people to fly... leading to congestion'

'Huge desire among people to fly... leading to congestion'

Rediff.com16 Dec 2022

'Airports must look at their maximum capacity to handle passengers.'